Storm Damage Roofing in San Antonio

After a storm, the order that helps is: stay safe, look from the ground, check inside for water, write down and photograph what you can see, and then have the roof looked at properly. Do not get on the roof yourself, and do not sign anything with someone who turned up at your door that afternoon.

What hail and wind actually do

Storm damage is not always the dramatic version. A roof can look broadly fine from the street and still have taken damage that matters.

Hail bruises. It knocks granules off the surface of shingles and can fracture the mat underneath without removing anything. The shingle stays where it is and stops doing its job.
Wind lifts and breaks the seal between shingle courses. A shingle that has been lifted and dropped back down can look completely normal from the ground and no longer be sealed.
Both go after the flashing, the vents, and the pipe boots, which is where water gets in most readily anyway.
Debris from trees does the obvious damage and is the easiest to spot.

What to do first

Stay off the roof. A storm-damaged roof is a bad surface to walk on, and this is the single most important item on this page. Look from the ground.
Look inside. Ceilings, the tops of walls, and the attic if you can get to it safely. Water stains, damp insulation, and daylight where there should not be any.
Write down the date of the storm. It matters later and it is easy to lose track of once a few weeks pass.
Photograph what you can see safely. From the ground, from a window, from inside. Include the debris in the yard.
Deal with active water. If water is coming into the house, containing it is the immediate priority.

The longer version is here: What to check after hail or high winds in San Antonio.

Be careful who knocks

Storms bring people into the area who are there for the storm rather than for the neighborhood. The Texas Department of Insurance publishes consumer resources on storm-related fraud, and it is worth reading before you agree to anything.

Things that should slow you down:

Pressure to sign immediately, or an offer that expires today.
Anyone who wants a large payment up front before work is scheduled.
Anyone offering to handle your deductible for you.
Anyone who tells you what your insurer will decide. They do not know that.
A business you cannot verify, reach afterwards, or find a fixed address for.

Texas does not issue a statewide roofing contractor license, which means a license is not the check you might assume it is. There is more on how to verify a roofer in How to choose a Texas roofer and avoid post-storm scams.

What we do and what we do not do

We look at the roof, tell you what the storm did, and put it in writing so you have an accurate description of the damage.

What we will not do is tell you what your insurer is going to decide, or promise you an outcome on a claim. Your policy and your insurer determine coverage. Anyone promising you a claim result before it has been filed is telling you something they cannot know. For questions about your policy, the Texas Department of Insurance is the place to start.

Get the roof looked at

Call (210) 468-8279 or send a message with the date of the storm and what you have noticed since.